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We asked... "Can you tell us why you gave that response?"
Comment
Date
Doctor was so patient and went the extra mile to help.
Wednesday 23 October
Patient writes on the FFT Card date 11.10.2024 "LADY IN RECEPTION IS ALWAYS SO EFFICIANT AND KIND. I TOLD HER SHES MY FAVOURITE RECEPTIONIST. SO GRATEFUL"
Friday 11 October
Pt Writes on FFT Card 08.10.2024, " THE RECEPTIONIST WAS VERY HELPFUL-SUPPLYING ME WITH A MEDICAL SUMMERY TO TAKE WITH ME WHEN I GO AWAY ON MY HOLIDAY"
Thursday 10 October
Pt Writes on FFT Card 07.10.2024 " Some times take Long on the Phone "
Thursday 10 October
Patient writes on the F&FT cards on 08.10 "I WAS VERY HAPPY TODAY WHEN I HAD MY FLU INJECTION NURSE IVY IS SO GENTLE AND VERY CARING AND ALWAYS HAVE A SMILE ON HER FACE. SHE ALWAYS MAKE ME AT EASE."
What you had to tell us
We asked... "Can you tell us why you gave that response?"