Opening Hours

The Garden City Surgery, Letchworth

Day Opening hours
Saturday 21 December
Closed
Sunday 22 December
Closed
Monday 23 December
8am to 6:30pm
Tuesday 24 December
8am to 6:30pm
Wednesday 25 December
Closed
Thursday 26 December
Closed
Friday 27 December
8am to 6:30pm

When We Are Closed

Our Main door is closed between 13.00-14.00 to allow us a protected time for catch up and handover between the morning and afternoon shifts. Our main phone line will be available for all emergency phone calls needing access to GP services that cannot wait till we return after 14.00. 

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency. 

On weekdays, we close from 18:30 until 08:00 the following morning, and from 18:30 on Friday until 08:00 on Monday morning. 

We are also closed for ALL offical Bank Holidays in England.

When closed, please ring 111.

NHS 111 is a confidential telephone advice line which is staffed by nurses and open 24 hours a day, 365 days a year. If you have any health problems, an NHS 111 nurse will advise you on who you should contact for the right treatment, based on the symptoms you describe and the information you supply.

For deaf people or those hard of hearing there is a textphone service available on 18001 111. For those whose preferred language is not English, there is the choice of a confidential translation service. 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.  

Practice Closure Dates

The Practice will be closed for staff training on the following dates between 13:00-17:30: 

Thursday 9th of January 2025 

Tuesday 4th of February 2025

And

Wednesday 5th of March 2025

We are also closed for ALL offical Bank Holidays in England.

DURING OUT CLOSING TIMES, PLEASE CALL 111 IF YOU REQUIRE MEDICAL ADVICE OF CALL 999 FOR MEDICAL EMERGENCIES.

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need to:

  • Treat yourself at home.
  • Go to a Primary Care Centre.

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Icknield PCN Extended Access Services

Patients are able to see a GP or another health professional in a local surgery:

Sollershott Surgery

44 Sollershott East

Letchworth Garden City

Hertfordshire

SG6 3JW 

Opening Hours: 

  • 6.30pm and 8.00pm on weekdays, and

  • 9.00am and 5:00pm on Saturdays

To arrange an appointment please speak to a member of the Practice Team.

Please see details of the Icknield PCN Extended Access services available to patients ,Please click here: 12POINTCARE-WEBSITE.

For further information and FAQs, Please click here , PLEASE CLICK HERE.

 

Walk-in Centres

NHS walk-in centres provide treatment for minor injuries and illnesses seven days a week. You do not need an appointment and will be seen by an experienced NHS clinicians.

New QEII Hospital Urgent Treatment Centre, is open from 08:00 to 22:00 each day.

Howlands

Welwyn Garden City

AL7 4HQ

Tel: 01438 314333

www.newqeiiinfo/services/urgent-care-centre

Luton NHS Walk-in Centre

14-16 Chapel Street

Luton

Bedfordshire

LU1 2 SE

Tel: 01582 556400