Feedback, Compliments & Complaints
Page last reviewed: 25 July 2025
Page created: 20 November 2023
Page created: 20 November 2023
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Please see below some of our recent reviews:
Date: 24.7.2025
Patient writes on her FFT Card "THE STAFF AT RECEPTION ARE ALWAYS VERY HELPFUL"
Date: 23.07.2025
Patient writes on her FFT card "VERY EFFECIANT AND PROFESSIONAL. HAD A SCAN AND BY THE END OF THE THE THE DR CALLED TO BOOK AN APPOINTMENT. GETTING APPOINTMENTS ARE NOT AS DIFFICULT AS OTHER SURGERIES"
DATE: 22.7.2025
An 85 years old female Patient writes on her FFT card "Very helpful staff, quick appointment and helpful doctor."
DATE: 21.7.2025-
Patient writes on her FFT card about our practice Nurse "A VERY NICE PLEASENT LADY. VERY HELPFUL."
Date: 18.7.2025-
patient writes on his FFT card "PROBLEM WAS DEALT QUICKLY AND TO MY SATISFACTION. *EXCELLENT ASSISSTANCE.
Date 04.7.2025 -
Patient writes on her FFT Card "The doctors are so professional and show patience in looking at issues and explain in details. ... All staff in reception are so nice and helpful in making appointments...."
June 2025-
Patient writes on her FFT Card "I find all the staff professional and polite but I don’t think the practice is functioning well. I feel that without prompting and chasing there is very little communication or follow up care. I do feel that the practice would benefit from a process review on ensuring preventative proactive care and close the loops on engagement with patients. Just to reiterate no issue with any staff or gps when I am interacting with them."
May 2025
Patient writes on her FFT Card " "I GET MOSTLY GOOD SERVICES FROM THIS SURGERY AND FEEL THAT THE SERVICE HAS DEFINITELY IMPROVED OVER THE PAST COUPLE OF YEARS"
April 2025
Patient writes on her FFT Card "HAD AN APP. WITH LOCUM ,SHE WAS VERY PROFESSIONAL ,KIND AND EXCELLENT AT HER JOB". And Another Patient writes "STAFF ARE ALWAYS SO POLITE AND FRIENDLY. NOTHING IS TOO MUCH TROUBLE"
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice. Visit their “How do I…?” page to learn more or read their FAQ.
More detailed results from the GP Patient Survey are available from the GP Patient Survey website