NHS Friends and Family Results

Answer Total
Very Good 5
Good 3
Neither Good Nor Poor 0
Poor 0
Very Poor 0
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
Patient writes on her FFT card "THE RECEPTION IS VERY HELPFUL." Tuesday 12 August
Patient writes on her FFT card "VERY HELPFUL, WHEN I EXPLAINED WHAT I NEEDED ,DIDNOT SEE A DOCTOR AS IT WAS NOT URGENT AND WAS VERY IMPRESSED WITH THE NURSE I SAW. SHE EXPLAINED EVERYTHING TO ME AND TOOK HER TIME." Tuesday 12 August
Ptient writes on her FFT card on 06.8.2025 "THE MEMBER OF STAFF ARE VERY HELPFUL AND PROFESIONAL ATTITUDE. RECEPTIONISTS WERE SO CARRYING AND PLEASE TO DO THIER BEST. THANKS STAFF MEMEBERS." Thursday 7 August
Patient writes on her FFT card on 06.8.2025 "THE RECEPTIONIST ON THE PHONE WAS VERY HELPFUL ,ESPECIALLY AS I WAS QUITE WORRIED AND I GOT SAME DAY APPOINTMENT THE NURSE WAS FANTASTIC TOO." Thursday 7 August
Patient writes on her FFT card "EXCELLENT SERVICES. RECEPTION ALWAYS HELPFUL & FRIENDLY.... DOCTORS ALWAYS RESPOND & LISTEN ... VERY HAPPY " Wednesday 6 August